Wibd Terms & Conditions – Full English Version

Wibd.click (hereinafter referred to as "wibd" or the "Platform") is an online gaming platform offering slots, Live Casino, Sports Betting, and more to users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between wibd and its users.

By accessing, registering on, or playing any game on wibd, you confirm that you have fully read and understood these Terms and Conditions and agree to be bound by them. If you do not agree with any part of these terms, please refrain from using wibd.

In this document, "you" or "user" refers to any person — registered or unregistered — who uses the wibd platform. "We", "us", or "wibd" refers to the organization that operates the platform.

To create an account on wibd, you must provide accurate and truthful information. Opening an account with false information is strictly prohibited, and any account found to be in violation will be closed immediately.

Each user may register only one account. Opening multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited.

You will be required to provide the following information at the time of registration:

• Full Name (as per National ID)
• Active mobile number and email address
• Date of birth (to verify you are 18 years of age or older)
• Current Address

Wibd may request KYC (Know Your Customer) verification at any time. This process may require submitting a copy of your National ID, passport, or driving license. Withdrawals may be held until verification is complete.

You must be at least 18 years old to participate on wibd. This is a legal requirement with no exceptions. Any account found to belong to a minor will be closed immediately, and all balances may be forfeited.

Wibd strictly enforces a policy against underage gaming. We may request identity documents for age verification at any time. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gaming platforms.

The following individuals are not eligible to open an account on wibd:

• Any individual under the age of 18
• Anyone whose wibd account has been permanently closed in the past
• Those on the self-exclusion list
• Wibd employees and their immediate family members

Wibd supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and bank transfer. All transactions must be made using a payment method registered in your own name.

For deposits:

• Minimum deposit amounts and maximum limits are displayed on the Platform
• Deposits are typically credited to your account instantly
• If your deposit is taking longer than expected, please contact our support team

For withdrawals:

• Withdrawal requests may take 24–72 hours to process
• Large withdrawals may be held pending completion of KYC verification
• Winnings derived from bonuses are subject to wagering requirements before withdrawal
• Wibd may place a hold on withdrawals for investigation in the case of suspicious transactions

Wibd regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be met. Please read the relevant conditions carefully before claiming any bonus.

General Bonus Terms:

• Welcome Bonus: Available to new members only, once per account. A minimum deposit is required to activate the bonus.
• Wagering Requirement: To withdraw bonus funds, you must meet the specified wagering requirement (typically 20x–40x).
• Duration: Every bonus has an expiry date. Once expired, both the bonus and any associated winnings will be forfeited.
• Game Restrictions: Some bonuses are only valid on specific games and may not apply to all games.
• Bonus Abuse: Any misuse of the bonus system will result in the cancellation of bonuses and winnings, and may lead to account suspension.

Wibd reserves the right to modify, suspend, or cancel any bonus offer at any time. The terms of specific promotions will take precedence over the general bonus policy.

Every game on wibd uses internationally certified Random Number Generator (RNG) technology, ensuring that all game outcomes are completely random and unbiased. This fairness is regularly verified through independent third-party audits.

The following rules must be followed at all times while gaming:

• Each game has its own rules, which are detailed on the game's page
• If a technical error renders the outcome of a game invalid, wibd may void that round
• If your connection drops during a game, the outcome will be determined based on the server's recorded data
• The Return to Player (RTP) percentage for each game is shown in the game's information section

The following activities are strictly prohibited on wibd. Violations will result in permanent account closure, balance forfeiture, and legal action where applicable:

• Multiple Accounts: Opening or operating multiple accounts under the same identity
• Bots or Automated Software: Using bots, scripts, or any automated software to play games
• Fraud: Registering using a false identity or forged documents
• Money Laundering: Using the gaming platform as a vehicle for money laundering
• System Hacking: Attempting unauthorized access to wibd's systems or game code
• Bonus Abuse: Using multiple identities or methods to claim bonuses
• Third-Party Payments: Making transactions using another person's payment method

Wibd uses advanced technology to detect suspicious activity. If unusual behavior is identified on an account, it may be suspended pending the completion of an investigation.

Wibd believes gaming should be a source of enjoyment, not addiction. We treat responsible gaming as a core value and provide the following tools to keep our users protected:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit
• Session Time Alert: You'll receive a reminder after playing for a set period of time
• Self-Exclusion: You can temporarily self-exclude your account for a set period
• Cooling-Off Period: Temporarily close your account for 7 to 30 days to take a break
• Loss Limit: Set up automatic game stops when losses exceed a specified amount

If you feel that gaming is negatively affecting your personal or family life, please reach out to our support team. We're always here to help.

Wibd takes the protection of your personal information very seriously. Your data is collected, stored, and used in accordance with our Privacy Policy. By registering, you also agree to our Privacy Policy.

Wibd uses your information to:

• For account management and verification purposes
• For processing financial transactions
• To provide customer support services
• To fulfill legal and regulatory obligations
• To ensure the security of the Platform

Wibd never sells your personal information to third parties for marketing purposes. However, wibd may be legally required to disclose information in response to lawful requests from law enforcement authorities.

Wibd reserves the right to temporarily or permanently suspend any account without prior notice in the following circumstances:

• For breaching any provision of these Terms & Conditions
• Registering with false or incomplete information
• Where money laundering or fraud is suspected
• If KYC verification fails or required documents are not submitted
• Upon identification as a minor
• By order of a court or regulatory authority

You may request to close your account at any time. You will be given the opportunity to withdraw your verified balance before the account is closed; however, this may not apply in cases involving prohibited activity.

Wibd strives to deliver the highest quality of service through its platform. However, wibd accepts no liability in the following circumstances:

• If a game or transaction fails to complete due to loss of internet connection
• For losses caused by third-party software or hardware issues
• In the event of a temporary service outage due to an unexpected technical error
• For account information compromised due to the user's own negligence
• Service disruptions caused by force majeure or unavoidable circumstances

Gaming is a risky activity. wibd makes no guarantee of winnings. You are playing with full awareness of the risks involved, and you are solely responsible for all financial decisions.

Wibd reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes, we will endeavour to provide advance notice via email or through the Platform.

Continued use of the platform after updated terms have been published will be considered your acceptance of the new terms. We recommend visiting this page regularly to stay informed.

For any questions or comments regarding these Terms and Conditions, please contact us:

• Email: support@wibd.click
• Help Centre: wibd.click/help-center
• FAQ: wibd.click/faq